Air Seychelles achieves ISAGO and IOSA certification

Air Seychelles, the national airline of the Seychelles, proudly announces its successful attainment of the IATA Safety Audit for Ground Operations (ISAGO) and the IATA Operational Safety Audit (IOSA) certifications. Accredited by the International Air Transport Association (IATA) in January 2025, these endorsements mark a significant milestone in the airline’s ongoing commitment to safety and operational excellence.

The ISAGO certification, a first for Air Seychelles, was achieved following a rigorous process that began in June 2023 with a thorough analysis by an external IATA-trained consultant. This was complemented by on-site training for key personnel in April 2024 and culminated in August 2024 with an exhaustive week-long audit conducted by IATA-trained ISAGO auditors. The evaluation encompassed critical areas such as passenger and baggage handling, aircraft ground movement, and cargo operations, ensuring adherence to industry standards.

ISAGO is an internationally recognized program designed for the oversight of ground handling service providers (GHSPs), which emphasizes the implementation of standardized operational procedures. By achieving this certification, Air Seychelles demonstrates its dedication to enhancing performance, reducing risks and aligning with industry best practices.

In addition, Air Seychelles has also successfully completed the IOSA renewal accreditation process, an evaluation designed to assess the operational management and control systems of airlines. With this certification, the national airline adheres to more than 900 international safety standards, underscoring the importance given to global aviation safety.

“With the ISAGO and IOSA certifications, we are reaffirming our dedication to maintaining the highest standards in ground operations and ensuring the safety and satisfaction of our airline partners and their passengers, as well as our own. This will bolster confidence among airlines serving the Seychelles and strengthen our standing as the ground handling agent. The achievements are also a testament to the hard work and dedication of our team, without which it would not have been possible.” says Air Seychelles’ CEO, Sandy Benoiton

Air Seychelles has been a member of IATA since 2006, with the ISAGO registration valid until August 2026 and the IOSA accreditation until January 2027. Following these periods, renewal audits will be conducted to ensure continuous improvement and adherence to safety standards.